





Shipping Policy
Shipping Policy
We appreciate your trust in our store and want to ensure a smooth shopping experience for you. Our goal is to provide reliable shipping with clear expectations, so you always know when to expect your order. If you ever have any questions, we're here to help—because your satisfaction is our priority!
Processing & Handling Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Estimated Shipping Times
We ship worldwide. Below are the estimated shipping times for the most common destinations:
United States: 7-15 business days
Canada: 10-20 business days
United Kingdom: 7-15 business days
Australia: 10-20 business days
Germany: 8-18 business days
France: 8-18 business days
Italy: 10-20 business days
Spain: 10-20 business days
Netherlands: 8-18 business days
Brazil: 15-30 business days
Mexico: 15-30 business days
India: 15-30 business days
Japan: 7-15 business days
South Korea: 7-15 business days
United Arab Emirates: 10-20 business days
For other countries, shipping times may vary between 10-30 business days.
Tracking & Delivery
Once your order has been shipped, you will receive a confirmation email with tracking details (if available). Please note that tracking may not be available for all shipping methods.
Delays & Customs
Shipping times may be affected by customs delays, weather conditions, or other unforeseen circumstances beyond our control. International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your order is marked as delivered but you have not received it, please check with your local courier or neighbors before reaching out to our support team.
If you have any questions about shipping, feel free to contact us at info@thescarlet.shop